Orthograph
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How we work

A process built so you never have to chase us.

Fixed scope, named people, scheduled check-ins, and a quality review before anything reaches your inbox.

Engagement

Six steps, from first email to delivered set

  1. 01

    NDA

    Signed before you send a single file. Your template or ours, mutual by default. No files move until it is in place.

    How long
    Same day
    You receive
    Countersigned NDA, PDF
  2. 02

    Scope call

    Thirty minutes. We go through your files, your standards, your template and the date you are working to, and we say plainly which parts we would exclude.

    How long
    Within 48 hours
    You receive
    Written call summary
  3. 03

    Fixed proposal

    Scope, exclusions, sheet count, revision rounds, price and dates on one page. If the scope changes later, we re-quote rather than absorb it quietly.

    How long
    Within 2 working days
    You receive
    Fixed proposal and schedule
  4. 04

    Kick-off

    We join your ACC, BIM 360 or SharePoint, adopt your template, naming convention and title block, and set up the shared channel.

    How long
    1–2 days
    You receive
    Access confirmation and file structure
  5. 05

    Production with checkpoints

    Interim issues at agreed stages, typically 30% and 70%, so you can correct direction while it is still cheap. No black box.

    How long
    Per programme
    You receive
    Interim issues at each checkpoint
  6. 06

    QA and delivery

    A licensed architect who did not produce the set reviews it against a written checklist. Two revision rounds are included in every fixed quote.

    How long
    Before every issue
    You receive
    Native files, PDFs, drawing register, issue sheet
Communication

How we stay in touch

Response times are commitments, not aspirations. If we are going to miss one, you hear it from us first.

Communication channels, what each is used for, and our response time
ChannelUse forResponse time
Shared Slack or Teams channelDay-to-day questions, quick clarificationsWithin 4 working hours
EmailFormal issues, approvals, change requestsWithin 1 working day
Weekly callProgress, blockers, the coming weekScheduled, same slot each week
Your project hubFile issue and model federationLive, per your permissions

We work 09:00 – 18:00 CET, Monday to Friday. Our public holiday calendar is issued at kick-off so it can be planned around, and cover is arranged in advance for anything that falls inside your programme.

Quality control

Every set is reviewed before it reaches you

A licensed architect who did not produce the set reviews it against a written checklist. The reviewer signs the issue sheet, so there is always a name attached to the check. Anything that fails goes back into production before the issue leaves the office, not after you find it.

Drawings and reference material spread across a desk mid-review
Review in progress: the set is read against a written checklist before it is issued.

The checklist

  1. 01Drawing register complete and matched to the issue sheet
  2. 02Title block, revision letter and issue date correct on every sheet
  3. 03Dimensions closed, consistent and traceable to the model
  4. 04Annotation matches the schedules it references
  5. 05Layer and naming standard applied throughout
  6. 06Sheet numbering sequential with no gaps
  7. 07Details cross-referenced in both directions
  8. 08Model purged, audited and warnings resolved
IP and confidentiality

Your files, your IP, your client relationship.

You own everything.
All deliverables, models and derivative work are assigned to you on payment. We claim no authorship over any of it.
We never approach your clients.
No direct contracting, no solicitation during the engagement or after it. It is a clause in the agreement, not a promise.
We do not publish your projects.
Nothing you send us appears in our portfolio, on this site, or in a proposal without your written permission.
Your data is handled properly.
GDPR-compliant processing on company-managed devices. No personal storage, no transfers over messaging apps, access limited to the named team. Working hours are 09:00 – 18:00 CET, Monday to Friday.
Start a project

Start with the NDA.

It is signed the same day, before any file moves. From there it is a 30-minute call and a fixed proposal within two working days.

Start a projectBook a 20-min call
NDA
Within 24 hours
Scope call
30 minutes, within 48 hours
Fixed proposal
Within 2 working days
Production starts
Within 5 working days of approval

Or email hello@orthograph.eu

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